To our customers:
Steelman is very proud to have a strong partner relationship with its customers. With customers around the world we do our best to provide fanatical support to them. We understand that some of our customers run around the clock and some run only one shift; in ether case cost of down time is large. For that reason we work very hard to support clients on issues that may not even be related to our solutions. Because our client is our partner their success is ours!
Fanatical Support happens anytime, anywhere, and any way imaginable at Steelman: It’s the no excuses, no exceptions, can-do way of thinking that our employees bring to work every day. Your complete satisfaction is our sole ambition. Anything less is unacceptable.
- We’re always here
- We’re ready to help,
- We’re transparent, we don’t shy away from hard conversations
- Deep expertise, a group with many years of steel making and systems expertise
- Flexibility, our customer regularly change their business model we are there with right solution at the right time
- Responsiveness, we treat every customer as a priority
- No scripted answers, we don’t use scripts to solve problems we use our brains.
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As a vertical ERP for Steel SEMS deploys quickly and configures easily whether greenfield, brown field or even an international joint venture.
