- A reduction in the number of calls per order providing higher customer inquiry and order capture rates with improved customer satisfaction.
- At the order inquiry, order entry stage STEELMAN calculates the probable margin and provides the opportunity to accept, reject or alter order pricing to ensure the order is profitable or meets your profitability standards, all while the customer is still on the phone.
- Enhanced ability to respond and take orders while the customer is on the phone.
- Reduction in clerical errors.
- Improved forecasting with ability to provide reliable deliver y dates at inquiry stage.
- Head count reduction.
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