Tag Archives: Support

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  How to use Steelman’s Metalink Priorities

  Posted on April 27, 2010 by Daniel Brody in Product, Technology

  How to use Priority and Severity in Metalink Priority P1 P2 P3 P4 P5 Severity Production Production Customer Testing Our testing In development Blocker A1 Drop everything Production stopped no work around A3 Urgent Production stopped no work around B1 Urgent Customer testing stopped no work around C1 Urgent Our testing stopped no work around [...]

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  Steelman’s Amazon Cloud Configuration

  Posted on April 27, 2010 by Daniel Brody in Technology

  Amazon Cloud Configuration Data Survival of Instance Failure Amazon EBS is designed to allow you to attach any instance to a storage volume. In the event you experience an instance failure, your Amazon EBS volume automatically detaches with your data intact. You can then reattach the volume to a new instance and quickly recover. You are running [...]

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  How to Install Oracle BI Publisher for Development of Reports

  Posted on April 12, 2010 by Daniel Brody in Technology

  This document is for Steelman Employees, Resellers and Customers. It is meant as a guild line for installing on your local server and connecting to your SEMS™ development database. Information provided in this document is proprietary reproduction of this information is required please contact info@esteelman.com ©Steelman Software Solutions Inc. 2010. Oracle Business Intelligence Publisher Enterprise [...]

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  Guide to using Steelman Metalink

  Posted on January 25, 2010 by Daniel Brody in Product, Technology

  Guide to using Steelman Metalink Introduction The metalink is a useful on-line reporting tool that facilitates a clear understanding of how action requests (AR’s) are processed by Steelman. An action request can be any of the following types of request: A bug in the software – you may find by searching our database that this [...]

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  SEMS Overview of Flow

  Posted on January 6, 2010 by Daniel Brody in Product

  SEMS Overview of Flow SEMS is a management system for processing steel from initial quote through shipping and collection of payment. Some business rules regarding the process flow can be amended by site specific flag settings, however the standard process flow is: A sales order is created either as a quote (enquiry) or an order The [...]

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