Tag Archives: Customer service

• 

  Guide to using Steelman Metalink

  Posted on January 25, 2010 by Daniel Brody in Product, Technology

  Guide to using Steelman Metalink Introduction The metalink is a useful on-line reporting tool that facilitates a clear understanding of how action requests (AR’s) are processed by Steelman. An action request can be any of the following types of request: A bug in the software – you may find by searching our database that this [...]

  No Comments. Continue Reading...
• 

  How to measure ROI

  Posted on January 5, 2010 by Daniel Brody in News

  How to measure ROI In tight economic times, corporations are constantly seeking ways to reduce costs and increase efficiency. Nevertheless, in the world of information technology it is often necessary to spend money in order to save money. Creating comprehensive corporate portals and building on the tools that support them is a good example of [...]

  No Comments. Continue Reading...