How to use Priority and Severity in Metalink Priority P1 P2 P3 P4 P5 Severity Production Production Customer Testing Our testing In development Blocker A1 Drop everything Production stopped no work around A3 Urgent Production stopped no work around B1 Urgent Customer testing stopped no work around C1 Urgent Our testing stopped no work around [...]
No Comments. Continue Reading...Guide to using Steelman Metalink Introduction The metalink is a useful on-line reporting tool that facilitates a clear understanding of how action requests (AR’s) are processed by Steelman. An action request can be any of the following types of request: A bug in the software – you may find by searching our database that this [...]
No Comments. Continue Reading...